Honey's Place Wholesale FAQ
Frequently Asked Questions
Find answers about Honey's Place wholesale accounts, ordering, minimums, shipping, Drop Shipping, product data, API access, payments, returns, website tools, and account requirements.
Important Account Notice
Wholesale Account Requirements and Data Access
Honey's Place reviews account approval, account type, website access, ordering privileges, Drop Ship access, data access, and account-specific requirements based on business type, sales channel, verification status, account activity, purchasing activity, and intended use of Honey's Place resources.
Some accounts may be subject to minimum order requirements, activation fees, Data Access Fees, account-specific fees, purchasing requirements, verification requirements, or other approved account terms.
Any applicable requirements or fees will be disclosed during account review or before the applicable order, access, or service is approved.
Review Account PolicyAbout Honey's Place
Company Information
Why choose Honey's Place?
We distribute products across categories including adult novelties, lingerie, bath and body, accessories, party products, and related wholesale merchandise.
Honey's Place serves approved brick-and-mortar retailers, ecommerce businesses, reseller platforms, Home Party businesses, Pop-Up sellers, event-based businesses, and other qualifying wholesale customers.
What are your hours of operation?
Where is Honey's Place located?
Getting Started
New Customer Information
Who can order from Honey's Place?
How do I sign up to become a customer?
Start your customer application
When can I place my first order?
Do I need approval before I can see wholesale pricing?
What is your minimum order?
Home Party, Pop-Up Shop, Special Occasion, event-based, occasional-use, or similar accounts may be subject to a $200 minimum order requirement per order.
This minimum applies to each applicable order and is not limited to the customer's first order.
Select Drop Ship and other account types may be subject to account-specific requirements, fees, purchasing requirements, or approved account terms.
Review Wholesale Account Requirements
Does Honey's Place sell customer information or mailing lists?
Placing Orders
Wholesale Ordering
How can I place an order with Honey's Place?
Available options may include traditional website cart checkout, Quick Order, Buy Again, Stock Order Upload, Drop Ship Order Upload, saved carts, Merge Carts, and approved API-based order submission.
Different tools are designed for different purchasing needs, from everyday website ordering and repeat replenishment to bulk order entry and automated ecommerce operations.
Explore Honey's Place ordering and integration tools
What is Quick Order?
What is Buy Again?
Can I upload an order instead of entering products one at a time?
Stock-account customers may use an upload workflow for larger wholesale inventory orders.
Approved Drop Ship customers may also have access to a separate Drop Ship Order Upload workflow designed for multiple direct-to-customer fulfillment orders.
Available upload tools depend on account setup and approved access.
Can I save or merge shopping carts?
Eligible saved carts may also be combined using Merge Carts, helping customers consolidate separate purchasing sessions into one larger order.
Do I have to place my order online?
Can I order for a Home Party, Pop-Up Shop, or event?
These accounts may be subject to a $200 minimum order requirement per order.
I need my order out today. When should I submit it?
Can I change an order after it has been submitted?
Honey's Place cannot guarantee changes or cancellations after an order has been submitted, especially after the order has been processed, closed, or shipped.
Changes requested after submission may also delay fulfillment.
How are backorders handled?
What does ETA mean?
Buyer Resources
Catalogs and Purchasing Resources
How can I receive a catalog?
Can I request manufacturer catalogs?
Does Honey's Place provide buyer resources?
Wholesale Pricing
Pricing and MAP Policies
Are prices on the Honey's Place website wholesale prices?
Do I have to buy full cases to receive wholesale pricing?
What should I retail products for?
Are some products subject to pricing or listing restrictions?
Am I required to follow MAP policies?
Fulfillment
Shipping Information
What carriers does Honey's Place use?
How is shipping calculated?
Can I use my own shipping account?
How quickly will my order ship?
Does Honey's Place verify shipping addresses?
Address validation may identify issues involving ZIP-code information, missing apartment or suite information, incomplete street information, address-length conditions, and certain PO Box or special-address situations.
Address validation is also used with applicable API order workflows.
Learn about Honey's Place Address Verification
Is my package shipped discreetly?
Who is responsible for shipping costs?
What if my package is returned to Honey's Place?
Does Honey's Place offer international shipping?
Can I pick up my order?
Direct-to-Customer Fulfillment
Drop Shipping
Does Honey's Place offer Drop Shipping?
Approved orders can be fulfilled from the Honey's Place Southern California warehouse and shipped directly to the retailer's customer using discreet packaging.
Drop Ship access may require additional review, approval, account configuration, and completion of applicable agreements.
Explore Honey's Place Drop Shipping
Are Drop Ship packages discreet?
Does Honey's Place send invoices to my Drop Ship customers?
Do you offer custom packing slips?
Does Honey's Place ship Drop Ship orders to military addresses?
Do I need a California resale certificate for California Drop Ship orders?
What if a Drop Ship order is refused or returned?
Are there fees or account requirements for Drop Ship accounts?
As of July 1, 2026, select Drop Ship accounts may be subject to a one-time $50 Drop Ship Activation Fee when the applicable Drop Ship account is approved or activated.
After the first calendar month of account activation, select Drop Ship accounts may be subject to a $100 monthly Data Access Fee unless waived based on eligible product purchase activity.
If an account reaches at least $500 in eligible product purchases during a calendar month, the Data Access Fee will be waived for the following calendar month.
Account-specific fees may also apply based on the approved account arrangement. Honey's Place does not publish one fixed per-order Drop Ship fee because service and pricing terms may vary by account.
Review the complete Account and Data Access Policy
What counts toward the $500 Data Access Fee purchase waiver?
Shipping, freight, handling, Drop Ship fees, Data Access Fees, account-specific fees, service fees, payment processing fees, taxes, credits, refunds, returns, chargebacks, adjustments, and other non-product charges do not count toward the eligible product purchase threshold unless Honey's Place approves otherwise.
If a qualifying account reaches at least $500 in eligible product purchases during a calendar month, the applicable Data Access Fee is waived for the following calendar month.
Is the monthly Data Access Fee prorated?
Can I cancel Drop Ship or Data Access services?
Fees already charged are not refundable. Cancellation or access-change requests may require processing time, and outstanding account obligations remain subject to the customer's approved terms.
What happens if a required account or Data Access payment is declined?
Eligible access may resume after the account issue is resolved and the account remains approved for the applicable services.
Ecommerce and Integrations
Product Data, Images, API, and Data Feeds
Can I access product images, descriptions, API access, or data feeds?
Access is not automatic for every customer. Honey's Place may review business type, sales channel, verification status, account activity, purchasing activity, and intended use before granting or continuing access.
Select Drop Ship accounts may be subject to activation fees, Data Access Fees, service requirements, purchasing requirements, or other approved account terms.
Review Data Access requirements
Does Honey's Place offer custom product data feeds?
Available formats may include CSV, XML, JSON, Shopify-oriented files, WooCommerce-oriented files, and other approved data structures.
Available fields may include SKU, UPC, title, description, manufacturer, categories, image references, MAP, MSRP, wholesale pricing, customer pricing, inventory information, and other product data.
Customers with more specialized requirements may contact Honey's Place to discuss custom structures, selected fields, channel-specific files, and advanced integration requirements.
Explore Online Ordering and Integration Tools
Does Honey's Place offer an API?
Depending on the approved integration, API workflows can support system-to-system product information, inventory synchronization, order submission, tracking information, and related ecommerce operations.
API access is not automatically included with every account and may require account approval, configuration, testing, and applicable Data Access requirements.
Can Honey's Place help with a complex or custom data integration?
Depending on the project, this may include custom feed structures, selected fields, specialized exports, field mapping, synchronization requirements, channel-specific files, or other technical integration workflows.
Honey's Place can also evaluate specialized retailer and delivery-channel requirements, including applicable DoorDash-oriented product files.
Contact your Account Manager to discuss your requirements.
Can I use Honey's Place product images on my retail website?
Image and content use remain subject to account approval, manufacturer restrictions, MAP policies, channel restrictions, and other applicable requirements.
Do not link directly to Honey's Place website image URLs. Direct image links may change or stop displaying correctly.
How often is inventory updated through data feeds?
Does importing a product feed automatically connect inventory or orders?
For example, importing a Shopify-oriented product file can create or update product listings, but ongoing inventory synchronization requires the applicable connection and configuration. Automated order submission requires an approved order integration.
Billing
Payment and Invoicing
Is my payment information secure?
When is my credit card charged?
What forms of payment does Honey's Place accept?
Does Honey's Place offer net terms?
How does Honey's Place invoice orders?
Can my invoice display UPC numbers instead of Honey's Place item numbers?
After Delivery
Returns, Damages, and Defective Products
What is the Honey's Place return policy?
View Returns information
What should I do if my order arrives damaged?
Damage inside an undamaged outer box:
If products or product packaging are damaged inside the shipment but there is no exterior box damage, report the issue to your Honey's Place Account Manager within 7 days of receipt.
Exterior shipping damage:
If the outside shipping carton is damaged, opened, or re-taped, a claim must be filed with the carrier at the time of delivery. Make sure the driver documents the visible damage.
Keep photographs and documentation of the damage, the original cartons and packing material, and the original sales invoice. Once you receive the carrier claim reference number, contact your Honey's Place Account Manager for assistance.
What if only the retail packaging inside my shipment is damaged?
What if an item I was charged for is missing?
What is the policy for defective products?
Due to the nature of the products Honey's Place distributes, used products cannot be accepted as standard returns.
Can I drop off an approved return if I am local?
Merchandise
Product Information
How are products packaged?
How often does Honey's Place receive new merchandise?
Can I search products by UPC?
Does Honey's Place provide product testers?
Does Honey's Place provide free samples?
Account Tools
Website and Account Support
How can I make changes to my account?
What online ordering tools does Honey's Place provide?
Explore Honey's Place Online Ordering Tools
Can I track an order online?
What if I am having technical problems with the website?
Do I have to receive promotional emails?
Wholesale Support
Still Have Questions?
Our team can help with wholesale account setup, ordering, shipping, Drop Shipping, product data, API access, website tools, and account requirement questions.